Course Listing |
Duration (Days) |
|
Effective communications |
1 |
Train a trainer |
3 |
Presentation skills |
1 |
Assertiveness & handling conflict |
1 |
Leading & managing meetings |
1/2 |
Selection interview and recruitment techniques |
2 |
Managing performance |
1 |
Equal opportunities and sexual harassment |
2 |
Counselling advice and support |
2 |
Time and priority management |
1 |
Motivation & managing change |
1 |
Customer focus training |
1 |
Retail skills |
2 |
Appraisal training (management) |
2 |
Appraisal training (staff) |
2 |
Company disciplinary procedures |
2 |
